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A short study for counsellors & psychotherapists in private practice, UK & Ireland

The Missed Client Assessment

It’s just gone two on a Tuesday afternoon. You’re in session, and your phone is ringing. The person calling is looking for a therapist, and most of them won’t leave a voicemail. They go back to the directory and try the next name on the list.

An empty therapy armchair, a side table with a phone turned face down

2:14pm · incoming call

We’re a small engineering team studying what those calls cost a solo practice. The questions below put a cautious, realistic number on yours, and you’ll see it the moment you finish.

Fifteen questions. About three minutes. Nothing clinical is asked.

Part one of two

Your practice, between sessions

Answer for a typical working week. If your honest answer is “it varies”, pick whichever is closest; the sums allow for it.

Part two of two

Where to send your result

The result appears on screen as soon as you press the button, and we’ll share the study’s combined findings with you once enough practices have taken part.

The figure appears straight away, and we’ll email you a copy to keep.

To thank you for your time: everyone who completes the assessment before 20 July goes into a draw for a £65 voucher (about the fee of one session). One winner, drawn at random. Draw terms.