A short study for counsellors & psychotherapists in private practice, UK & Ireland

The Missed Client Assessment

It’s just gone two on a Tuesday afternoon. You’re in session, and your phone is ringing. The person calling is looking for a therapist, and most of them won’t leave a voicemail. They go back to the directory and try the next name on the list.

An empty therapy armchair, a side table with a phone turned face down

We’re the team building SessionCover: a warm, human-sounding service that answers those calls while you’re in session, and knows to signpost anyone in crisis. The first version ships this summer. This assessment is our pre-launch research; it puts a cautious, realistic number on what missed enquiries cost your practice, and you’ll see it the moment you finish.

Fifteen questions. About three minutes. Nothing clinical is asked.

The assessment needs JavaScript to work out your result. If you’d rather not enable it, email hello@sessioncover.com and we’ll send you the questions instead.

Part one of two

Your practice, between sessions

Answer for a typical working week. If your honest answer is “it varies”, pick whichever is closest; the sums allow for it.

Part two of two

Where to send your result

The result appears on screen as soon as you press the button, and we’ll share the study’s combined findings with you once enough practices have taken part.

First name

Email address

The figure appears straight away, and we’ll email you a copy to keep.

To thank you for your time: everyone who completes the assessment before Sunday 27 July goes into a draw for a £65 voucher (about the fee of one session). One winner, drawn at random. Draw terms.